Delivery & Refund Policy

Last Updated: July 11, 2026

Thank you for shopping with ProDPS – Professional Digital Product Services. We are committed to providing a smooth and transparent experience for all customers. Please read our Delivery & Refund Policy carefully before making a purchase.

Digital Product Delivery

ProDPS sells digital products and services only. We do not ship physical items.

After your payment has been successfully completed, your order will be processed automatically. Depending on the product, delivery may occur through one or more of the following methods:

• Instant download from your account
• Download link sent via email
• License key or activation code
• Digital access provided through your customer dashboard
• Manual delivery for selected products (if specified on the product page)

Most orders are delivered immediately. However, some products may require additional verification or manual processing, which can take up to 24 hours.

If you do not receive your digital product within the expected timeframe, please contact our support team for assistance.

Order Confirmation

After placing an order, you will receive an order confirmation email containing your purchase details.

Please ensure that the email address provided during checkout is accurate.

Refund Policy

Because our products are delivered digitally and become accessible immediately after purchase, all sales are generally final.

Refunds are not available for:

• Change of mind after purchase
• Purchasing the wrong product
• Failure to read the product description before purchasing
• Compatibility issues that were clearly disclosed before purchase
• Inability to use the product due to your own device, software, or internet connection
• Requests made after the product has been successfully delivered or downloaded

Eligible Refunds

A refund may be considered in limited situations, including:

• Duplicate payments for the same product
• You were charged but did not receive the purchased product
• The product cannot be delivered due to a technical issue on our side
• The product is significantly different from its published description
• Any other circumstance where ProDPS determines that a refund is appropriate

Each request is reviewed individually.

Incorrect Orders

Please review your order carefully before completing your purchase.

If you accidentally purchase the wrong product, contact us immediately. While we cannot guarantee a refund or exchange, we will review your request and do our best to help.

Fraud Prevention

To protect our customers and business, orders suspected of fraud or unauthorized payment activity may be delayed, canceled, or refunded at our discretion.

Contact Support

If you experience any delivery issues or have questions regarding your purchase, please contact us.

Website: ProDPS.com
Email: contact@prodps.com
Phone: +1 (619) 492-9249
Address: 7 Brookvale Rd, Kinnelon, NJ 07405

We aim to respond to all support requests as quickly as possible.

Policy Updates

We may update this Delivery & Refund Policy from time to time to reflect changes in our services, legal requirements, or business practices.

Any updates will be posted on this page with the revised “Last Updated” date.